Questions and answers

Is this a crash diet?

No. We never go below safe calorie levels and we don't do extreme fasting. It's real, filling food.

I have a health condition. Can I use it?

Many people with conditions like type 2 diabetes or high blood pressure use meal plans, and ours can lean lower in sodium or glycemic load. It's general food guidance, not medical care, so please check with your doctor before changing your diet.

Can I cancel?

Yes, anytime, in a couple of clicks. Cancel before your next billing date and you won't be charged again.

What comes with my plan?

A fresh week of meals with recipes and a grocery list, plus: a search box that turns any craving into dinner ideas, an optional grocery budget with a weekly cost estimate, a juice and smoothie builder, and a coach you can talk to out loud, plus an optional daily voice check-in. Photos are never saved.

How does the talking coach work?

Open the app and tap once. Your coach (Juni, Kaia, Marcus or Theo, you pick) says hi by name, then you just talk, no buttons to hold. Replies come back quickly in a natural voice, and you can interrupt anytime. You can switch voices, turn the greeting off, or type instead.

What do I need?

Just a phone or computer. A blender helps for smoothies; a juicer is optional.

Who handles my grocery order?

Orders are placed with and fulfilled by Walmart. For missing items or delivery issues, contact Walmart customer service. VerteChef builds your grocery list; Walmart handles payment, pickup and delivery.

About VerteChef

Fresh food, made simple

VerteChef helps you eat more fresh, produce-forward meals without the planning headache: a weekly plan, a grocery list and a coach you can talk to.

A coach, not a lecture

Your coach is friendly and direct, gives one clear next step, and sticks to food and your plan.

Food guidance, not medical advice

We never diagnose or treat conditions. Check with your doctor before changing your diet, especially if you have a health condition or take medicine.

Contact us

Email

Write to support@vertechef.com and we'll get back to you.

Account and billing

Signed in? You can manage your plan from your account. Our policies cover refunds and cancellations.

Sign up Get started for $7.50, then $14.99/mo, cancel anytime.